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Blogs
25MayService Cloud Use Cases for Salesforce Agentforce
1. Omni-Channel Case Management Use Case: Handle customer inquiries from...
22MaySalesforce Agentforce and Use case
Agentforce is Salesforce’s AI-powered platform designed to create and deploy...
19MaySalesforce Certification Name Changes
Q: What Accredited Professional credential names are changing? Current Certification...
17MaySalesforce Summer ’25 Release Highlights
Summer ’25 is clearly an admin-productivity release: fewer clicks, tighter security,...